Return Policy

Here's a return and refund policy you can use for your website and Google Merchant Center approval:

---

### Return Policy

**Last Updated: [01/10/2024]**

Thank you for shopping with Neelambari Ayurveda. We strive to provide you with high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we’re here to help!

#### 1. **Eligibility for Returns**
You may return our Neelambari Ayurveda Hair Oil products (250 ml, 500 ml, and 1000 ml) within 7 days of receiving your order, provided that:
- The product is unused, unopened, and in its original packaging.
- You have the receipt or proof of purchase.

#### 2. **Return Process**
To initiate a return, please follow these steps:
1. Contact us at **neelambariayurveda7@gmail.com** or call us at **7795451705** to request a return authorization.
2. Provide your order number and reason for the return.
3. Once your return is authorized, we will provide you with instructions on how to send back your product.

#### 3. **Refunds**
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

#### 4. **Exchanges**
If you receive a damaged or defective product, please contact us within 7 days of receipt. We will replace the item at no additional cost.

#### 5. **Shipping Costs**
- You will be responsible for paying your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

#### 6. **Contact Us**
For any questions or concerns about our return and refund policy, please contact us:
- Email: **neelambariayurveda7@gmail.com**
- Phone: **7795451705**

#### 7. **Billing Address**
Kengri Upanagar, Hakki Pikki Colony, Bangalore, Karnataka, 560060, India

---